Shipping Policy

Last updated: June 2026

Processing Time

All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with your tracking number within 24–48 hours of dispatch.

Shipping Rates & Delivery Times

We offer free shipping on all orders worldwide.

Region	Estimated Delivery	Cost
European Union	6–12 business days	Free
United Kingdom	6–12 business days	Free
United States & Canada	8–16 business days	Free
Australia & New Zealand	8–16 business days	Free
Rest of World	10–25 business days	Free

Delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can track your order via the carrier's website or through the link provided in your shipping confirmation email.

Customs & Duties

KlouveCAP is not responsible for any customs fees, import duties, or taxes that may be applied by your country's customs authority. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at fatmir.iss2@gmail.com. We will investigate and resolve the issue promptly.

Wrong Address

Please ensure your shipping address is correct at checkout. KlouveCAP is not responsible for orders delivered to an incorrect address provided by the customer.

Contact

For shipping inquiries: fatmir.iss2@gmail.com